Whether you lease your trucks from Star Truck Rentals or own your fleet, Star can become your fleet maintenance manager. We can provide our maintenance services in three primary ways:
Star Preventative Maintenance Agreement (PMA) includes oil change, lubrication, and full-vehicle inspection of over 100 specific checkpoints. This is performed on a convenient pre-scheduled basis.
These inspections count as an official DOT-mandated safety inspection, making it easy to stay in compliance, minimize downtime, and improve safety. Our program also includes 24/7 Emergency road service.
Our PMA is designed to help logistics operations run as smoothly as possible, and that helps your customers, too. Our maintenance teams have extended hours and will make every effort to work around your dispatch schedule to keep loads moving. When your trucks are tied up for repairs, Star can provide substitute vehicles.
You can cancel a Preventative Maintenance Agreement at any time with 30 days’ notice, but we don’t think you will. A PMA is flexible to your needs, and we’ll work to keep your drivers consistently on the road.
Star Guaranteed Maintenance Agreement (GMA). This is very similar to our maintenance commitment in a full-service lease. We’d be happy to discuss how this may work for your company.
Star Time and Materials arrangement. No contract is required for this option—it’s just like going to a dealer for service and being charged for the labor time and parts/materials used for the repair. An estimate is typically provided to and approved by the customer. This is not scheduled maintenance but rather service “on demand.”
As a family-owned business, we understand the natural ups and downs of the industry and will work with you to determine the best maintenance option for your company. To talk with one of our maintenance representatives for more information about these maintenance options, call Brent Larson at 616-243-7033.
Due to extended shop hours, maintenance is performed on trucks during hours that do not interfere with customer loading schedules. Emergency service is provided on a 24-hour-a-day basis at Star’s own full-service facilities or at one of more than 700 service locations across the U.S. and Canada through Star’s affiliation with NationaLease. NationaLease is an association of independent full-service truck rental and leasing companies headquartered in Downers Grove, Illinois, that provide reciprocal maintenance and other services for each other.
As your partner in transportation, we develop a relationship of trust and confidence, coupled with a sense of urgency that your needs must be filled swiftly, accurately and cost-effectively.